Forum Discussion

Rising Ace

1 year ago

Solved

Connecting to ultimate team is not possible at the moment and companion/webapp

I am unbanned yesterday in PC platform of FC 24 but i cannot login to Ultimate team and webapp/companion on phone.Every other mode can ve accessed normally except Ultimate team.I beleive it has happe...

technical issues

LostShadow97
1 year ago
@LostShadow97 When i received email of my ban lifted,My heart was full of joy for few minutes until i started Ultimate team.I wish i can get that happiness 😊 back.

ibnMaeen

1 year ago

@HolyDevilsJs îm unbanned aswell but cant get into FUT

HolyDevilsJs

1 year ago

@ibnMaeen Interesting I hope they fix it I think others had the same problem

ibnMaeen
1 year ago
@HolyDevilsJs did you repair the game or something like that ? and did they send you an Email ?
HolyDevilsJs
1 year ago
@ibnMaeen Yesterday I received an e-mail that my ban was lifted, but my ban was still not lifted, when I checked the ban history a little while ago, I saw that my ban was lifted, no different mail came and I was able to enter the game without verifying my game files.
FCXana
1 year ago
how they are trying to solve this problem? what a bad mistake from EA....
HolyDevilsJs
1 year ago
@HolyDevilsJs By the way, 3 hours ago I created a new support request stating that I received an e-mail that my ban was lifted and that my ban was not lifted, if you create such a support request, it may help
LostShadow97
Rising Ace
1 year ago
You will get it back
aozor56
1 year ago
Still no luck and no word about it from ea at all, they might not even know yet to be fair.
Hugobert85
Rising Traveler
1 year ago
@aozor56 they do know about it, i talked with a live chat guy and they are aware of the issue
LostShadow97
Rising Ace
1 year ago
@aozor56 I talked with them about this issue and team has been notified about this issue
LostShadow97
Rising Ace
1 year ago
@aozor56 They are working on this,It has happened before to number of users i saw on another thread,So let's hope they fix it quickly
LostShadow97
Rising Ace
1 year ago
Need this solution back, This won't be fixed from our side as one agent told me.He said problem is from their end.So all we can do is wait for the team to fix the issue.
Hugobert85
Rising Traveler
1 year ago
@LostShadow97 Alot of people including me didnt even get unbanned yet. Its so weird
LostShadow97
Rising Ace
1 year ago
@Hugobert85 I think we all might get access to ultimate team at the same time
Hugobert85
Rising Traveler
1 year ago
@LostShadow97 We will see. I'm praying for the best.
LostShadow97
Rising Ace
1 year ago
@Hugobert85 Yeah we all are in this together and i believe EA team will work for a fix soon