Forum Discussion

LostShadow97's avatar
LostShadow97
New Ace
12 months ago
Solved

Connecting to ultimate team is not possible at the moment and companion/webapp

I am unbanned yesterday in PC platform of FC 24 but i cannot login to Ultimate team and webapp/companion on phone.Every other mode can ve accessed normally except Ultimate team.I beleive it has happe...
technical issues
  • LostShadow97's avatar
    LostShadow97
    12 months ago
    @LostShadow97 When i received email of my ban lifted,My heart was full of joy for few minutes until i started Ultimate team.I wish i can get that happiness 😊 back.
HolyDevilsJs's avatar
HolyDevilsJs
12 months ago
@ibnMaeen Interesting I hope they fix it I think others had the same problem
ibnMaeen's avatar
ibnMaeen
12 months ago
@HolyDevilsJs did you repair the game or something like that ? and did they send you an Email ?
  • HolyDevilsJs's avatar
    HolyDevilsJs
    12 months ago
    @ibnMaeen Yesterday I received an e-mail that my ban was lifted, but my ban was still not lifted, when I checked the ban history a little while ago, I saw that my ban was lifted, no different mail came and I was able to enter the game without verifying my game files.
  • FCXana's avatar
    FCXana
    12 months ago

    how they are trying to solve this problem? what a bad mistake from EA.... 

  • HolyDevilsJs's avatar
    HolyDevilsJs
    12 months ago
    @HolyDevilsJs By the way, 3 hours ago I created a new support request stating that I received an e-mail that my ban was lifted and that my ban was not lifted, if you create such a support request, it may help
  • LostShadow97's avatar
    LostShadow97
    New Ace
    12 months ago

    You will get it back

  • aozor56's avatar
    aozor56
    12 months ago

    Still no luck and no word about it from ea at all, they might not even know yet to be fair.

  • Hugobert85's avatar
    Hugobert85
    12 months ago

    @aozor56 they do know about it, i talked with a live chat guy and they are aware of the issue

  • LostShadow97's avatar
    LostShadow97
    New Ace
    12 months ago
    @aozor56 I talked with them about this issue and team has been notified about this issue
  • LostShadow97's avatar
    LostShadow97
    New Ace
    12 months ago
    @aozor56 They are working on this,It has happened before to number of users i saw on another thread,So let's hope they fix it quickly
  • LostShadow97's avatar
    LostShadow97
    New Ace
    12 months ago

    Need this solution back, This won't be fixed from our side as one agent told me.He said problem is from their end.So all we can do is wait for the team to fix the issue.

  • Hugobert85's avatar
    Hugobert85
    12 months ago

    @LostShadow97 Alot of people including me didnt even get unbanned yet. Its so weird

  • LostShadow97's avatar
    LostShadow97
    New Ace
    12 months ago
    @Hugobert85 I think we all might get access to ultimate team at the same time
  • LostShadow97's avatar
    LostShadow97
    New Ace
    12 months ago
    @Hugobert85 Yeah we all are in this together and i believe EA team will work for a fix soon

About FC 24 Technical Issues & Bugs

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