Forum Discussion

LostShadow97's avatar
LostShadow97
New Ace
2 years ago
Solved

Connecting to ultimate team is not possible at the moment and companion/webapp

I am unbanned yesterday in PC platform of FC 24 but i cannot login to Ultimate team and webapp/companion on phone.Every other mode can ve accessed normally except Ultimate team.I beleive it has happe...
technical issues
  • LostShadow97's avatar
    LostShadow97
    2 years ago
    @LostShadow97 When i received email of my ban lifted,My heart was full of joy for few minutes until i started Ultimate team.I wish i can get that happiness 😊 back.
HolyDevilsJs's avatar
HolyDevilsJs
2 years ago
@HolyDevilsJs By the way, 3 hours ago I created a new support request stating that I received an e-mail that my ban was lifted and that my ban was not lifted, if you create such a support request, it may help
LostShadow97's avatar
LostShadow97
New Ace
2 years ago

You will get it back

  • aozor56's avatar
    aozor56
    2 years ago

    Still no luck and no word about it from ea at all, they might not even know yet to be fair.

  • Hugobert85's avatar
    Hugobert85
    2 years ago

    @aozor56 they do know about it, i talked with a live chat guy and they are aware of the issue

  • LostShadow97's avatar
    LostShadow97
    New Ace
    2 years ago
    @aozor56 I talked with them about this issue and team has been notified about this issue
  • LostShadow97's avatar
    LostShadow97
    New Ace
    2 years ago
    @aozor56 They are working on this,It has happened before to number of users i saw on another thread,So let's hope they fix it quickly
  • LostShadow97's avatar
    LostShadow97
    New Ace
    2 years ago

    Need this solution back, This won't be fixed from our side as one agent told me.He said problem is from their end.So all we can do is wait for the team to fix the issue.

  • Hugobert85's avatar
    Hugobert85
    2 years ago

    @LostShadow97 Alot of people including me didnt even get unbanned yet. Its so weird

  • LostShadow97's avatar
    LostShadow97
    New Ace
    2 years ago
    @Hugobert85 I think we all might get access to ultimate team at the same time
  • LostShadow97's avatar
    LostShadow97
    New Ace
    2 years ago
    @Hugobert85 Yeah we all are in this together and i believe EA team will work for a fix soon

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,768 PostsLatest Activity: 2 years ago