Connecting to ultimate team is not possible at the moment. You will now be retur

Product: EA SPORTS FC 24
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? k_lap11
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Playoffs
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/31/23
What time did you see the bug? (HH:MM AM/PM) 12:01AM
What is your time zone? CTT - GMT + 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to log on with my account
What happens when the bug occurs? everytime I try to connect to ultimate team i receive this message "connecting to ultimate team is not possible at the moment. you will now be returned to the main menu"
What should be happening instead? i should have access to the game that i paid for

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I have already done all of the troubleshooting steps. I have deleted all of my ea fc data. I have deleted the game. I have cleared the system cache. I have done everything and still have no access to my ultimate team for over 12 hours.