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SimmySfm's avatar
SimmySfm
2 years ago

Consistent game crashing and server connectivity

Consistently since the start of the game, I have been kicked out of matches (while winning/losing/drawing), with either the players just completely not moving, soft locking into the pause menu in-gam...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @SimmySfm 

Thanks for reaching out. I'll try to help find out why you're disconnecting so frequently. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

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Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 2 years ago
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