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Romyboom's avatar
2 years ago
Solved

DirectX function error - DXGI_ERROR_DEVICE_REMOVED

I got similar issue. 

   My Laptop has a Intel(r) HD Graphics 620. 
   I disabled the graphic card from the device manager to see a different behavior, but it didn't lunch. 

   I installed the Intel (r) graphic command center, but I don't see any available option to turn off the Vsync. 

   I guess my computer is not built for this type off game. Please let me know 

  • Hi, I was able to play after doing this: 

    1.    I unistall my current display adapter driver, and boot my computer. 
    2.    I download the latest driver for my Intel(r) HD Graphics 620: Support Options for Discontinued Intel® Graphics Products
    3.    Then I choose: 
      Intel® HD Graphics 630, P630, 620, 615, 610Intel® Graphics Driver for Windows* 10/11March 29, 2024
    4. I did a clean install and after than the game launched with no problem. 
    5. I turn off the Vsync from the FC24 settings, but I still experience low fps, the game it is a bit stuck. 
    6. But it is ok for this old Aspire E5-575 from Acer, my setup runs in a SSD 250G, 16GB, intel core i3-7100 CPU @ 2.4GHz. 

      I hope if you have the same problem, you get it done. 

1 Reply

  • Hi, I was able to play after doing this: 

    1.    I unistall my current display adapter driver, and boot my computer. 
    2.    I download the latest driver for my Intel(r) HD Graphics 620: Support Options for Discontinued Intel® Graphics Products
    3.    Then I choose: 
      Intel® HD Graphics 630, P630, 620, 615, 610Intel® Graphics Driver for Windows* 10/11March 29, 2024
    4. I did a clean install and after than the game launched with no problem. 
    5. I turn off the Vsync from the FC24 settings, but I still experience low fps, the game it is a bit stuck. 
    6. But it is ok for this old Aspire E5-575 from Acer, my setup runs in a SSD 250G, 16GB, intel core i3-7100 CPU @ 2.4GHz. 

      I hope if you have the same problem, you get it done. 

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