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DDrury117's avatar
DDrury117
2 years ago
Solved

ea fc 24 account hacked

i’ve had my account hacked and overnight they’ve sold and quicksold all tradeable cards. they’ve stolen approx 600ks worth of coins if they sold everyone for their proper value. eas help section has ...
technical issues
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @DDrury117 

    I am sorry to hear that your account has been compromised. I'm afraid we won't be able to resolve this matter here on forums, but I'm here to help guide you in the right direction. I kindly recommend reaching out to our live support via chat,  so we can investigate the situation and assist you in securing your account. 

      

    To find more information on how to proceed, please refer to this helpful article on our website. Even if you've lost access to your account, you can still log in and submit your case. For more details click here.  

      

    Thank you for your understanding, and please don't hesitate to reach out if you have any further questions or concerns. 

      

    EA_Pulsar 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @DDrury117 

I am sorry to hear that your account has been compromised. I'm afraid we won't be able to resolve this matter here on forums, but I'm here to help guide you in the right direction. I kindly recommend reaching out to our live support via chat,  so we can investigate the situation and assist you in securing your account. 

  

To find more information on how to proceed, please refer to this helpful article on our website. Even if you've lost access to your account, you can still log in and submit your case. For more details click here.  

  

Thank you for your understanding, and please don't hesitate to reach out if you have any further questions or concerns. 

  

EA_Pulsar 

alx_donskoy's avatar
alx_donskoy
2 years ago

This happened to me just last night, straight onto ea live chat to help resolve but all they ended up doing is resetting my password which i told them i had already done. Its very dissapointing when ea doesnt listen to what you tell them. People/the supporters of these games spend there hard earned money to enhoy and relax and also spend money in game just keep getting crapped on and ea are prepaired not to do anything and close the case to say its resolved. I left everything how i found it they even somehow managed to sell cards which said untradeable. All my sellable players going and over 400k in coins. Never been so dissapointednin ea as seeing all the people its happend too and you wont get them back to what they had. Sad really when the people are the ones keep on buying your games. 

  • admdHD's avatar
    admdHD
    2 years ago

    Same here had my account hacked, lost 250k+ and left with a sanction on my account, multiple live chats and have been denied every single time. Nothing given back to me, sanction won’t be lifted and they haven’t even gave a proper reason as to why they won’t be doing this, every time just saying I’ve broken the terms of service even though you can clearly see a login from the Philippines that wasn’t me. It’s an absolute joke. 

    • relax1994's avatar
      relax1994
      2 years ago

      Same here , my account hacked,  lost about 700k+ coin and they sold my all tradeable player, i saved 120-130 player pack for TOTY players.. they opened the good ones. and just quicksell or idk  cuz i dont have new players.. i tried to talk with EA  in live chat  ( waiting time was 1-2 min ) and 4 hours later when i wasn't at pc they write me... but didn't replied to my masseges..

      SU_KS  i stop to play if  EA won't give me back my coins, players, and players pack.. 

       I spend more then 120 hour to collect these coins, player, players pack.. i dont spend real money on it cuz i can't so i spend much time for collect .. did all objectives etc.. hard work for me  and EA say : i cant help... ofc  ..... 

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