Forum Discussion
Witch vpn you use @ArtsAbg ? My location is Armenia and block my locatoin too I think. This is a joke ?
Hey all, this sounds like it may be network or ISP based, that using a VPN worked for some would point to this.
Do you see an error of any kind?
Darko
- 3 years ago
Hi! After trying to connect online the game just closes without any error messages
- 3 years agoThis is a copy paste from another thread but maybe is helpful for u guys.
I've been having two main errors (both solved), the first one is "Entering a match has been temporarily disabled" which is a known bug where you must ensure Norwegian and Lyon striker Ada Hegerberg is not in your squad. And the second one is a problem between Steam and EA App sometimes the account is not "connected" succesfully between launchers so when you try to launch it from Steam sometimes you will get an error "Unable to connect", the solution for this one is to ensure that you run the game via the EA App instead of Steam
- 3 years ago
This issue was reported the very first day on the 22nd September. Some people also stated that they were trying to connect from Ukraine and for some VPN fixed the issue. But this issue is clearly on your side. I pre-ordered previous 6 titles (23, 22, 21, 20, 19, 18) and had never experienced such issue. But as for now I still do. I also reside in Ukraine, I'm using Steam version and I've managed to fix this issue using solution from the first thread:
- Go offline on EA Play
- Launch EA FC 24
- Go online on EA Play (wait ~10 seconds)
- Connect to the EA servers in game
This solution is simpler than using VPN, but still it's not ok that the company of your size lacks resources to fix it after 8 days straight.
- 3 years ago
Me too, I can't play online and when it tries to connect to FC24 Servers it will crash
I don't know why this happened - 3 years ago
Do we need to do these actions each time we want to open the game?
- 3 years ago
He im also crash and i pre order i can just play offline. Please fix it
- EA_Darko3 years ago
Community Manager
Hey all, for connection issues like this if you have tried the troubleshooting above please speak with your ISP who can take a look at your connection with you.
Darko
- 3 years ago
Hello, I'm totally sure that its not because of connection because I can play Fifa 23 easily but the problem is only with FC24 for mine,
However from yesteday I can't see "My Game" badge for FC24 in EA Help Site and I even couldn't find anywhere to submit a ticket
Could you please take a look on my account and fix the problem?