Forum Discussion
Hi EA. Users of GPU RX7600 cant open the game it stucks on loading screen (big black phrase EA FC 24 on white background). We have newest GPU drivers and all updates that are needed. It is problem between game and GPU propably. Could you please do something? Maybe some informations about the problem. Is someone working on it?
Hi guys, my GPU is RX 6600. I can enter the game, and I can actually play - but after some time, usually when I'm in the game menus, the game simply crashes and opens EA app again. Do you think updates for the AMD GPU's will also fix my problem? Or could it be something else?
Many thanks ☹️
- EA_Darko3 years ago
Community Manager
Hey all, can you grab me a DxDiag: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
- 3 years ago
I have a same problem and DxDiag Report is attached.
- 3 years ago
Same problem
- 3 years ago
Hello, i have the RX 7600 and the same problem (Germany).
i send the DxDiag:
Thanks for the help, wish you and the other Support-Team a good Day and a good Week.
- 3 years ago
same problem
- 3 years ago
Same Problem