3 years ago

EA FC 24 STUCK IN INFINITE LOADING SCREEN ON RX7600 GRAPHICS CARD

Product: EA SPORTS FC 24 Platform:PC Please specify your platform model. EA APP What is your Gamertag/PSN ID/Switch ID? SilentKnightV222 Which mode has this happened in? - Which part of the mode...

bug

xB0xy

3 years ago

Hello, i have the RX 7600 and the same problem (Germany).

i send the DxDiag:

Thanks for the help, wish you and the other Support-Team a good Day and a good Week.

DxDiag new.txt94 KB

EvolusionFC

3 years ago

same problem

DxDiag.txt98 KB

EA_Darko
Community Manager
3 years ago
Just to add, if sharing a DxDiag can you ensure that they are in English.

Darko
- SilentKnightV22
  3 years ago
  @EA_Darko hope the problem will be fixed because there are enough rx 7600 users and I don't understand why the new fc 24 is not compatible with the new amd drivers
  - EA_Darko
    Community Manager
    3 years ago
    Hey @SilentKnightV222 your CPU is below the minimum specs to run the game: https://www.ea.com/en-au/games/ea-sports-fc/fc-24/buy/pc#system-requirements
    
    System requirements
    
    Windows minimum requirements
    
    OS: Windows 10 - 64-Bit
    
    Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    
    Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    
    Memory: 8 GB
    
    Graphics Card(AMD): AMD Radeon RX 570 4GB
    
    Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    
    Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    
    Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    
    Hard Drive Space: 100 GB
    
    Windows recommended requirements
    
    OS: Windows 10 - 64-Bit
    
    Processor(AMD): AMD Ryzen 7 2700X @ 3.7 GHZ
    
    Processor(Intel): Intel Core i7-6700 @ 3.40GHz
    
    Memory: 12 GB
    
    Graphics Card(AMD): AMD RX 5600 XT
    
    Graphics Card(Nvidia): NVIDIA GeForce GTX 1660
    
    Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    
    Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    
    Hard Drive Space: 100 GB
    
    Darko
- Upwork01726
  3 years ago
  game stuck in loading screen in rx 7600 card. I attached dxdiag file. thanks
  DxDiag.txt79 KB
  - PapuKonaldo01
    3 years ago
    como saco eso amigo para tambien mandarlo el texto de dxdiag
- FIFAaufPC
  3 years ago
  i have the same problem my game is stuck at the white screen
  DxDiag.txt88 KB
  - felipersouzaa
    3 years ago
    I have the same problem
    DxDiag.txt99 KB