Forum Discussion
2 years ago
@ImMarco01 ---This is what I got from Amd-- Thank you for your email.
Thank you for providing the details
1.I request you to please make sure you are running run all hardware components at their default factory settings.
This would include the processor, graphics card and system memory.
Processor and system memory changes can be reset to factory default settings in the motherboard bios.
For instructions on how to reset your motherboard BIOS to default settings, please refer to your motherboard manual or system documentation.
2. I would suggest you to do a clean reinstallation of AMD software with driver for windows OS by using the AMD cleanup utility and check the issue status.
• Download AMD Cleanup Utility
• Driver https://www.amd.com/en/support/graphics/amd-radeon-rx-7000-series/amd-radeon-rx-7600-series/amd-radeon-rx-7600
• Disconnect the internet.
• Restart the system.
• Use the AMD Cleanup Utility to thoroughly remove any previously installed AMD driver files, registries, and driver store. Please refer the following link for more help.
• https://www.amd.com/en/support/kb/faq/gpu-601
• Install the driver
Thank you for providing the details
1.I request you to please make sure you are running run all hardware components at their default factory settings.
This would include the processor, graphics card and system memory.
Processor and system memory changes can be reset to factory default settings in the motherboard bios.
For instructions on how to reset your motherboard BIOS to default settings, please refer to your motherboard manual or system documentation.
2. I would suggest you to do a clean reinstallation of AMD software with driver for windows OS by using the AMD cleanup utility and check the issue status.
• Download AMD Cleanup Utility
• Driver https://www.amd.com/en/support/graphics/amd-radeon-rx-7000-series/amd-radeon-rx-7600-series/amd-radeon-rx-7600
• Disconnect the internet.
• Restart the system.
• Use the AMD Cleanup Utility to thoroughly remove any previously installed AMD driver files, registries, and driver store. Please refer the following link for more help.
• https://www.amd.com/en/support/kb/faq/gpu-601
• Install the driver
2 years ago
IF EA does not give us fix then we have nothing to do
- 2 years ago
I tried everything, literally everything. nothing worked. so EA has to give us fix.
- 2 years ago
@Upwork01726 ha scritto:I tried everything, literally everything. nothing worked. so EA has to give us fix.
me too. it's incredible and i cant refund the game because i bought it on eneba. i hope they fix because it is not possible