Community ManagerI'm assuming you all are playing a lot of matches quickly. If that's the case, a softban can kick in so it would be best to stop playing for a while and try again. When you can play again, take some time between matches to avoid this from happening.
I'm having the same issue, and i havent played too many games in a row (which is the dumbest thing i've ever heard in my life and i work in a restaurant). Every game of rivals finishes, and it goes in an infinite loop of cutscenes of the stadium scenes and press conference etc... I have no option but to exit the game... i don't get my win, dont get my coins, my objective, but i do lose future coins as i get a DNF, second one now..
Also, since that update came out, i can no longer play with my friends who are on xbox because the versions are mismatched ( day 1 game design) .... It's all good though... I can still buy packs so no need to worry guys!!!!!!!!!!!!
I am using ea play plus, and the more this happens the less i want to renew it for another month. Main reason I got this game was to play with my friends on console since cross play is finally an option (2023 btw).
do your job.
