Forum Discussion
EA_Aljo
Community Manager
2 years agoHello, @ShockSniper848
Did you redeem the code when clicking on the perk for the pack? The code should be entered automatically. You just need to hit send. Then, the pack should show up under "My Packs" in the store.
- 2 years ago
Hi EA Aljo,
Yes, I did redeem it. If you look at the attached photo from my first message, my Xbox says I own the pack as an Add-On, but it does not show up in "My Packs" in the UT store. Is there something else I could try to do so as to get my pack?
Thanks
- EA_Aljo2 years ago
Community Manager
I really don't know why it wouldn't show up if you redeemed it correctly by checking the code and then claiming the pack. Unfortunately, I don't have anything else to suggest. If I hear of any issues with this, I'll let you know.
- 2 years ago
Hi EA Aljo,
Thank you for trying to help me!
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