Forum Discussion

ShockSniper848's avatar
ShockSniper848
2 years ago

EA Sports FC24 - EA super charge pack not loading

I redeemed my code for the EA super charge pack on my Xbox and it says I own it as an add on but doesn't load in the game itself.  I have rebooted the Xbox, a few times and still nothing.  I even wai...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hello, @ShockSniper848 

Did you redeem the code when clicking on the perk for the pack? The code should be entered automatically. You just need to hit send. Then, the pack should show up under "My Packs" in the store.

  • ShockSniper848's avatar
    ShockSniper848
    2 years ago

    Hi EA  Aljo, 

    Yes, I did redeem it. If you look at the attached photo from my first message, my Xbox says I own the pack as an Add-On, but it does not show up in "My Packs" in the UT store. Is there something else I could try to do so as to get my pack?

    Thanks

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @ShockSniper848 

      I really don't know why it wouldn't show up if you redeemed it correctly by checking the code and then claiming the pack. Unfortunately, I don't have anything else to suggest. If I hear of any issues with this, I'll let you know.

      • ShockSniper848's avatar
        ShockSniper848
        2 years ago

        Hi EA Aljo, 

        Thank you for trying to help me!

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