EAFC 24 Playtime Usage Tracker Not Working
Product: EA SPORTS FC 24
Platform:Steam-PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number 1660 Ti
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/3/23
What time did you see the bug? (HH:MM AM/PM) 2300
What is your time zone? CST - GMT - 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not my job to do your job
What happens when the bug occurs? Playtime Usage is enabled. I play the game. It tracks the stats. I close the game, and all of this information is wiped, and when I log in the next time, it tells me I need to enable Playtime Usage. This happens regardless of where I make the change. On the companion APP. On the EA FC game main settings. Within Ultimate Team.
What should be happening instead? Playtime Usage should stay enabled through gaming sessions.
Playtime Usage is enabled. I play the game. It tracks the stats. I close the game, and all of this information is wiped, and when I log in the next time, it tells me I need to enable Playtime Usage.
This happens regardless of where I make the change. On the companion APP. On the EA FC game main settings. Within Ultimate Team.
I am able to make other changes that stay persistent. For example in the same window, if I enable In Game Surveys, it stays checked throughout gaming sessions.
