Forum Discussion

8asB's avatar
2 years ago
Solved

EAS FC 24 install removes itself from PC - Needs to be re-downloaded

hello everyone, i have a problem.

Today EA FC 24 was released and I played it right away today, but now I wanted to start the game again and saw that it was no longer in my library and that I had to download it again.

I looked through my files and saw that everything was pretty much there except the .EXE file to run the game. It was nowhere to be found on my PC. The game was still in my library when I shut down my PC, but when I restarted my PC it was gone. I did not uninstall the game myself. Does anyone have a solution? Thank you in advance.

( I already cleared the EA App cache and shutted down the EA Background service but it didn't help )

  • Marking these two posts for visibility. If you experience this issue, please make sure that your Antivirus is not blocking any of the game files. Add the EA app and the game as exceptions to your security applications. LINK

    @josephk3rr  wrote:

    EDIT! I found the problem guys! problem is in Antivirus(I am using AVAST), it put fc.exe into quarantine, so I just put that back and give permission in antivirus. then ea fc started updating and after this, desktop shortcut was back and you can play the game



    @8asB wrote:This is probably the solution. I also use AVAST ANTIVIRUS when I go to quarantine I see that the FIFA 23.exe file is there (I had the same problem with FIFA 23) Right now I am re-downloading EA FC 24 because of the problem we are talking about. but once the download is finished I will see if this is the solution.

26 Replies

  • Everytime I start my computer on again i cant see FC24 in my library at EA-app. This problem has occured the last three times i started my computer. I get to redownload the game to my computer and then my data is saved and everthing works well but this is just enoying and takes a lot of time. Please help! 🙂

  • hey mate, but my game wasn´t removed, just exe file in quarantine. I checked my folder with game and all files was there, so I wasn´t force to download full game. I put back exe file and then in EA play click on download and it just download latest update.

  • leksoo168's avatar
    leksoo168
    2 years ago

    Hello, I have been playing since theofficial launch day on the 29th September. Didn't have a problem until today. 

    As usual, I open the EA App to launch my game but it asks me to download it even though the game has already been installed. No "Manage" options to allow me to repair or anything.

    I had to delete and uninstall all the 44GB worth of EA Sports 24 from my PC and I had to redownload the game again.

    Right now, for the second time in one day, I have to do it all over again. Again I can't launch the game nor repair it. The only option is to "Download" even if my "EA Games" file is still there.

    This time, I saw an error message pop up saying that some files may have been corrupted and that I needed to repair or uninstall.

    Is there any way to fix this ? I don't want to go through the process of uninstall/installing 44GB worth of data every time I want to play EA FC 24 ...

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Marking these two posts for visibility. If you experience this issue, please make sure that your Antivirus is not blocking any of the game files. Add the EA app and the game as exceptions to your security applications. LINK

    @josephk3rr  wrote:

    EDIT! I found the problem guys! problem is in Antivirus(I am using AVAST), it put fc.exe into quarantine, so I just put that back and give permission in antivirus. then ea fc started updating and after this, desktop shortcut was back and you can play the game



    @8asB wrote:This is probably the solution. I also use AVAST ANTIVIRUS when I go to quarantine I see that the FIFA 23.exe file is there (I had the same problem with FIFA 23) Right now I am re-downloading EA FC 24 because of the problem we are talking about. but once the download is finished I will see if this is the solution.

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