Forum Discussion

srewongruk's avatar
srewongruk
12 months ago

Email account was hacked and the thief's email was transferred.

I got my email hacked 
Then someone with bad intentions changed my EA email address, which was originally connected to EA [edit: email address removed]. 
But someone with bad intentions moved my mail to another mail. SU*****@sernoramail.com How can you help me? I have evidence because the ID that I used to play FC Mobile was my own ID that was hacked.
Please help me connect my real mail. [edit: email address removed]
technical issues

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @srewongruk 

    Please contact our support team if you notice any suspicious changes on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:  

      

    1. Visit https://help.ea.com/en/help-home/   
    2. Pick the game or the EA app from the product list   
    3. Choose the topic "I need help with my hacked account".    

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