Forum Discussion

Joshjeee's avatar
Joshjeee
2 years ago

Error 117 has detected an unacceptable configuration

Hello to everyone.I bought EAFC 24 yesterday.After i installed and tried to begin the game I get this error message.I deleted any game that has a different type of anticheat (LOL,DAYZ ,etc) and nothi...
technical issues
NaraicM's avatar
NaraicM
2 years ago

Hi,

I've had EA24 since it released and it's been working fine. However, since yesterday, I can't get into the game for longer than 1 minute without being kicked off and presented with the error code 117, saying I have an unacceptable configuration and that if I have any cheating software, to disable it and restart the game. I have no installed anything new and the only things that have changed is a graphics driver update from NVIDEA and an iCue software update. I have tried rolling these updates back and trying again to no avail. I've tried uninstalling, reinstalling, clearing cache data, clearing temp files, uninstalling the anti cheat software, and nothing. Really irritating. Any advice?

  • gnappo78's avatar
    gnappo78
    Rising Ace
    2 years ago

    I have got the problem today right after the server update. I did not install anything on my PC but i got kicked off during online match!

    • Cloud_7787's avatar
      Cloud_7787
      2 years ago

      My game closed during a match as well, then I got the "unacceptable configuration" message until I restarted my PC.

      • EA_LeonSK's avatar
        EA_LeonSK
        Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
        2 years ago

        Hi @Cloud_7787, if you still encounter this issue, try the following steps:

        • Perform a clean boot of your PC: LINK
        • Clear the cache of EA App: LINK.
        • Restart your PC and, once turned back on, open EA App by right-clicking the Icon and choosing "Run as Administrator."
        • Turn off the EA app overlay: from the three-bar menu at the top left corner, then go to Settings > Application > In-game overlay.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,762 PostsLatest Activity: 2 months ago