Error EC:10604
I’ve been getting this error code about cloud storage exceeding 1gb but I don’t know where I can clear the files can anyone help?
Forum Discussion
EA_Shepard
Community Manager
Community Manager@flopchesterutd Hey, if you are still getting this error, please provide us the following
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- If possible, share a Screenshot or Clip:
- Attach a DxDiag
Hey I am getting the EC 10604 Error and my game won't let me get in when i get to the first page it Crashes my entire PC i need help it has been happening but recently it got worse it started when i closed the game it would crash now i cant even get in the game its been 2 days of constant trying i cleared some local data reinstalled the game do memory checks everything has not worked
- EA App/Steam/Epic: EA APP
- EA ID/Steam user ID: KubineCx_x
- Attach the EA App Error Report ID Here 485ad0a7-f650-4200-967d-dd1b9b7c0f36
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs : can't find this folder
- Windows OS: Windows
- Windows OS version: 11 PRO
- GPU model and driver version: I5 - 10400F 2.9 Ghz
- Region: Poland
- Are you using an internal or external drive? internal
- Are you using an HDD or SSD? SSD
- Date this issue started (is it still happening?) 2 days ago - yes
- Any other errors? no
- If possible, share a Screenshot or Clip: attached
- Attach a DxDiag attached
