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oldassasin69's avatar
2 years ago
Solved

FC 24 kicking out of game

Good day, every time when I win a match the game kicks me out. So I do not win any coins and have to start a completely new match. Once I win the next match same thing happens again.

I play on an Xbox.

  • Hello @oldassasin69 

    To help with this error, please try the following steps:

    • Please run through the connection guide here as well as the steps from Xbox 
    • Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) 
    • Try removing and re-adding your gamertag from your Xbox
    • Check that you have an open NAT type on your console 

    If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further. 

     

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello @oldassasin69 

    To help with this error, please try the following steps:

    • Please run through the connection guide here as well as the steps from Xbox 
    • Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) 
    • Try removing and re-adding your gamertag from your Xbox
    • Check that you have an open NAT type on your console 

    If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further. 

     

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