Fc 24 not loading at all
I own fc 24 and it does not go past the white logo screen it just kicks me back to the xbox menu. I have tried everybtroubleshoot available
Forum Discussion
@EA_Aljo Support referred me to EA. Could it be a server issue specifically linked to my account maybe?
EA_Aljo
Community Manager
Community ManagerDid you talk to both our support and Microsoft?
It's possible there could be an account issue, but you already tried another and still had the same problem so I don't think that's the case.
There is one other thing I just thought of. Try using alternate DNS settings. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
- @EA_Aljo I legit tried both Xbox support and EA. I'm reinstalling the game now and I'll get again.
- EA_Aljo
Sounds good. Let me know what happens.
- @EA_Aljo Still nothing. I think it's to do with the servers not the xbox. Ea has a great game guarantee which is failing right now. This is *
- EA_Aljo
We'll keep an eye out for any server issues. Currently, the vast majority of the playerbase is not experiencing this so it doesn't appear to be a server issue.
- @EA_Aljo xbox told me it is an EA issue nothing to do with xbox as all my other games work that are not EA. I feel EA is failing the great game guarantee.