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xAce_Vortex77's avatar
2 years ago

FC 24 verification.

EA SORT YOUR GAME OUT! I have bought your game for 90  quid to sit here and not even have early access I am receiving no verification email at all I’ve waited 6 hours plus now and nothing and I’ve emailed you three times and no response! Will you fix this issue!  

9 Replies

  • it's wild and crazy their tech's haven't been able to fix this problem which was first flagged over 11 hours ago. i've been waiting nearly 9 hours for my verification and replies from ea. but nothing. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @xAce_Vortex77 

    I understand that you are having some trouble with your account verification codes. 

      

    Our support team will assist you with this issue. I recommend using the chat option on our website to resolve this matter. 

        

    Use these steps to reach out to them

      

    On the EA Help homepage on PC, type EA App into the search bar and select the tile that appears.   

    • Select one of the account issues like I cannot log in or I need help logging in to my EA Account 
    • You may get a pop-up that says login and get faster help   
    • Select Continue without logging in   
    • This should give you the chat/email option   

    The team can add a secondary email to your account. This will allow you, when asking for the code, to have two options to get the code sent through to you. 

  • @EA_Pulsar support team is MIA ... i've been waiting in a queue for nearly 4 hours now and haven't been served.

    it's like as soon as they see the title no verification code - they run away
  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    We appreciate the reports you have submitted. Our team is currently investigating the issue. We will provide you with updates as soon as we gather more information on this matter.

  • where is my verification code been waiting since midnight last night and no code through to my ea email address 

  • kingcorey070's avatar
    kingcorey070
    2 years ago

    Like will I ever get to ply the game I pay for it and can’t ply it I ain’t got the money to make a second account to play on I need my code for this account I have sent for the Verification code on 

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