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Funnykitos's avatar
Funnykitos
2 years ago

FC24 disconnecting on Steam

The game is constantly disconnecting from server when playing Ultimate online. I cannot count the amount of matches that I have lost due to disconnection and I'm constantly receiving warnings from EA "you have disconnected, you receive a penalty on your coins earnings". The problem is yours,u connection is fine with all other games

I am a Product Manager and is very sad to see these newbie SLO errors forma. Big company as EA, I'll expose the problems LinkedIn and other social media as this is unbearable.

I demand a compensation for the problems caused by you.

technical issues

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Funnykitos 

    As we're unaware of any issues causing this, there are no actions being taken currently. You're welcome to contact an advisor to see if they have any other suggestions. Cases can be opened by following the instructions here.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Funnykitos 

    You'll need to contact the retailer the game was purchased from to inquire about a refund. If you bought it through the EA App, open a case with an advisor by following the instructions here.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,769 PostsLatest Activity: 16 hours ago