Forum Discussion

TRUmnyy's avatar
2 years ago

FC24 Stuck in Loading Screen

Hello everyone;
I downloaded your FC 24 game from ea app on 17.09.2024. However, I regret to say that I have not been able to log in since then. Unfortunately, it was not possible to pass the loading screen. As a result of my research on the internet, I tried to fix the game with many different methods, such as the problem may be caused by AC, the file path is on a different drive, I need to delete the eA app and reinstall it, reinstalling the game files may be the solution, and repairing the files is necessary. However, none of them provided a solution.

I need your help. Please help me...

If I need to specify the features of my system;

intel i5 10400F
Radeon 580 8GB
32GB RAM

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @TRUmnyy 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements: 

    OS: Windows 10 - 64-Bit
    Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    Memory: 8 GB
    Graphics Card(AMD): AMD Radeon RX 570 4GB
    Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    Hard Drive Space: 100 GB


    Thanks.

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