Forum Discussion

em2e90's avatar
2 years ago

Fifa 23 & FC 24 Problem to connect EA servers by starting the game in PS 5

I don't know why but I can't connect to the EA servers by starting the game Fifa 23 and FC 24 in both.( Playstation 5)

1) I get a message that the game is check the connection
2) ''Please reset your password'' message with a big red qr code that my sign in information expired. Then I follow the QR code and change my password. But then nothing changes..
3) Your connection is lost to EA servers message...


Please help to recover my EA account.. I can't play that games online because I can't login to EA servers... First I thought it's the problem of Fifa 23 maybe.. Or maybe I needed the EA Play membership... So today I saw that If I made EA play membership that I can try FC 24 for 10 hours gameplay. So today I made my EA Play membership and download the 10 hours gameplay of FC 24... But still today I couldn't connect to the EA servers with my new game and EA Play membership. So I realized that is not my fault.. EA servers have some problems I guess... Please fix my account that I can play that games online and can download the updates of the games.. Otherwise I don.t want to pay money to buy FC 24 full version...

4 Replies

  • I have the same problem I have never connect to servers. The game always ask to change password. I have very old ea acount please solve the problem.

  • I cant sign in to my ea account from my PS5 platform it’s always keep saying that change the password.What’s the best solution for that who can help me

  • I don't know if anyone else still randomly experiences this but I had it today and updating the DNS settings worked, first time of asking.
    So give that a shot first, if you're using your own DNS settings, try and update to google's or Cloudflares - test internet connection then retry the game

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