Freezed game
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. Epic - PC
AMD or Nvidia Model Number AMD Ryzen 5 5600G
Enter RAM memory size in GB 32 GB
Which mode has this happened in? Career Mode
Which part of the mode? Manager Career
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just playing. The bug happens randomly.
What happens when the bug occurs? The game freezes, and there's nothing you can do. The game still works, the animations and sounds still run, but the game freezes.
What should be happening instead? The game should work.
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. Epic - PC
AMD or Nvidia Model Number AMD Ryzen 5 5600G
Enter RAM memory size in GB 32 GB
Which mode has this happened in? Career Mode
Which part of the mode? Manager Career
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just playing. The bug happens randomly.
What happens when the bug occurs? The game freezes, and there's nothing you can do. The game still works, the animations and sounds still run, but the game freezes.
What should be happening instead? The game should work.
Hello!!
When I'm playing, the game randomly freezes, and I can't do anything. There's no point in waiting, the game stays frozen like that forever.
It can happen during a game, but it's more common in menus.
Every time this happens, I repair the files in Steam and it always says that there are 3 corrupted files: "EAAntiCheat.GameServiceLauncher.dll" "EAAntiCheat.GameServiceLauncher.exe" "preloader_l.dll"
I've already repaired the anticheat, applied the digital signatures and updated DirectX 12, I've uninstalled and reinstalled, I've updated all the drivers on my PC (motherboard and graphic card) and I've reset the computer, I really don't know what else to do.
I use W11 with this setup:
A520M Plus II
Video Card: Radeon RX 6600
AMD Ryzen 5 5600G
RAM: 32 GB
Here is a video of the bug:
https://youtube.com/shorts/fRbntZrJVVU?feature=share
and there's also a image attached of what looks like when its freezed.
Really hope someone can help me.