Forum Discussion

Tuchelball_Chel's avatar
2 years ago

Graphic card problems?

Hello, my problem is that i can start the game but once i select my settings (the first thing you can do once loading into the game) my PC doesnt seem to be able to handle the graphics as the screen just starts to flicker, when the "EA SPORTS, its in the game" is playing. I can then load into the Menu where i´d usually select "Ultimate Team" i cant see the actual menu, i can just see an animation of erling haaland or vini jr and the grass of the pitch in the background. I can also close the game when i press escape+enter, so the menu functions, i just cant see it. This happened after a friend of mine set up my new SSD. As someone who doesnt know a lot about PCs i suspect that the graphic card is responsible for this. Does anyone have a clue as to what the problem could be?

3 Replies

  • Hello. I bought this game 2 nights ago and couldn't manage to launch it. I'm using PC, with more than enough specs to run it. When I click on "play" white logo appears, then black screen and that's it. Nothing happens after that. 

    I already tried 20 "fixes" from google, non of them worked. Reinstalled game 2x, anticheat repair/reinstall 5x, moved location of the game, deleted EA app cache, run as admin on both apps, deleted app data, etc... Also, I'm not getting any error messages.

    I'm going crazy with this game... 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Tuchelball_Chels 

    OS: Windows 10 - 64-Bit
    Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    Memory: 8 GB
    Graphics Card(AMD): AMD Radeon RX 570 4GB
    Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    Hard Drive Space: 100 GB


    Thanks.

  • Hey, thanks for your suggestions, unfortunately the problem persists. How do i proceed now? 

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