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mstkcr1905's avatar
mstkcr1905
2 years ago
Solved

I am in a great injustice.

A few days ago I was banned from the game for 168 hours. The reason is that I used a bad sentence. I agreed. So why did I write a bad sentence? Is this my statement? I reported people swearing at me ...
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @mstkcr1905 

    We're not able to assist with bans directly here on AHQ.
     
    If you feel you have been incorrectly banned, you can dispute this decision with the Terms of Service team through the link here.
     
    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose the EA app.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Click Select contact option.
    6. Sign in to your account that has the ban or suspension, if you aren’t already.
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @mstkcr1905 

We're not able to assist with bans directly here on AHQ.
 
If you feel you have been incorrectly banned, you can dispute this decision with the Terms of Service team through the link here.
 
  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose the EA app.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Click Select contact option.
  6. Sign in to your account that has the ban or suspension, if you aren’t already.
mstkcr1905's avatar
mstkcr1905
2 years ago
@EA_Solaire I want to return the game. Don't open the account. I have never seen such a lack of communication. What a pity. It is not nice to be treated unfairly, banned, and feel like a slave. I request you to return the game. Be patient for 4 days. Why have I been a victim of a situation that you cannot detect for 4 days? I want a refund.

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