Input delay/sluggish gameplay, i need EA to see this.

Okay I have one sided sluggish gameplay 99% of the time, I might get a few hrs one day a week when the gameplay feels nearly normal in this time i"ll play as many matches as I can " And they'll all be good". 

Because I get this sluggish gameplay the moment I connect to EA servers I can feel it in squad battles so kinda know not to play online " But I usually try 1 match and leave before half time because its unplayable for me" 

Here's the main thing I've noticed, I logged in through a moblie hotspot and had trouble syncing data so just clicked last saved data " I was playing on my wired connection seconds before" 

My last saved data was like when you load up for the first time, I had to pick my profile team, all my settings back to default.

But my ultimate team was still there. Then I played a match on Squad battles World class against an 86 rated team,  I could tackle and win the ball, my players were automatically stretching to intercept balls " I've never seen this before only when my opponents do it"  different animations, completely different game. 

So what's happening with syncing data, how can a change in connection cause the data/gameplay to sync different. 

So what ever EA use to hold the data isn't working.

My wired connection online/offline, where the gameplay is being held back is between 14-20ms ping with 0 jitter 0 packet loss.

Imagine animations being held back, players who should be automatically intercepting the ball being held back.

Basically the game should not have been released to the public.