Forum Discussion
Check the installed game product key to make sure it's using the second key and not the first faulty one.
Since the latest EA update, my game is stuck using the first faulty key which doesn't have ultimate editiion any longer... and when I uninstall and reinstall despite having redeemed the new key it continues to install the game with the first old faulty key and I don't know how to resolve it.
- I1lll12 years agoNew Rookie@t3l3musik Have they sent another one cus I use one before 22nd and one on the 22nd they sent out
- 2 years ago
So they sent me the first on when I purchased the game this was before the early access launch, I installed the game and was waiting for early access launch, a day later I received email telling me to uninstall game and use the new key, I did this and the game installed using the new key.. and when early access launched I was able to play without any problems.
Tonight the game required an update in EA app and after doing this was no longer able to play just says coming soon.... I checked the product key and it had reverted back to the old useless key they told us to stop using, I tried uninstalling the game 3 times and reinstalling and each time it was still using the old key, I then tried to redeem the new key again and it told me it's already been redeemed... So basically the game has two keys redeemed against it and it always installs using the old key and not the new one.. meaning we don't have ultimate edition and it's faulty as the email said it would be.
IF you go into choose another edition it will tell you under ultimate you own this edition but no option to install it.. So I know the key is redeemed I just need to know how to choose which key to install with.. aka the second one.
Follow my new post as it's asking how to get round it.- I1lll12 years agoNew Rookie@t3l3musik How do I check your posts I’m very new to this
- 2 years ago
did you have to contact cd keys for a new code? i bought mine from cd keys and i haven't received anything from them.
- 2 years ago
I also received 2 keys and had to change the first one, the game in my library still shows the first key even if i redeemed the new too...