Forum Discussion

j1br4nn's avatar
2 years ago
Solved

My icon pick disappeared after i submitted one out of two squads

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number 1660
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 5/12/24
What time did you see the bug? (HH:MM AM/PM) 12:15
What is your time zone? PST - GMT - 8:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? REFUND ME
What happens when the bug occurs? i submitted a 88 squad and the icon pick dissipated from sbc either refund me or bring it back
What should be happening instead? BRING IT BACK OR REFUND

i can’t send a picture BECAUSE ITS DISSAPEARED 

  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Marking as solved only for visibility. We are currently working on getting this fixed. 


    Hey everyone, 

    We appreciate  you reaching out about this. 

    The 88+ Encore Icon Player Pick SBC Group has been temporarily removed while we work on fixing an issue. Once the issue is fixed, you'll be able to pick up where you left off if you were already working on this SBC. For updates, please keep an eye on the @EASFCDirect channel: 

    Thanks for bearing with us while we're working on this! 

30 Replies

  • Icon pick I put in a 88 squad then tried doing other squad and then got kicked out of ultimate team and lost all the players I put in the 88 squad 

  • I  did the 88+ encore Icon Player Pick that was just released. I did it on the Web App. I completed the First Challenge without problems and got the pack. When i sent the second challenge i got an error that „team couldn’t be sent“. I logged in with the browser  and all the Players i used are gone from my Club but i don’t have the pack or the Icon pack. Please help!!!!

  • I lost my SBC as well for this icon. I lost a 95 and 93 rated by submitting the sbc but realised that the sbc gone. Please fix and give us back the players

  • the icon player pick was supposed to be icons of the card types being winter wildcards, future stars, toty, and one other type of icon released at around 2-3am but there wasnt a base icon included so it doesnt make sense why i got base lahm in it?

  • As title says. ENCORE icon pick on second attempt took a few ToT cards for the 88 completed it. Did the 87 then got an error which kicked to main menu. Log back in to ultimate Team and surprise surprise. The ICOm sbc dissapeared and didn't refund me the cards I used for the 88+. I got my 87 refunded though but many cards got stolen from first objective. EA support said they are aware, but gave no time frame or idea when fix will be available. I actually spent money doing the ligue 1 tot foundation packs and this Glitchy SBC stole the cards I technically paid for. If this doesn't get fixed I will actively seek a refund.. The whole series is becoming a joke 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Marking as solved only for visibility. We are currently working on getting this fixed. 


    Hey everyone, 

    We appreciate  you reaching out about this. 

    The 88+ Encore Icon Player Pick SBC Group has been temporarily removed while we work on fixing an issue. Once the issue is fixed, you'll be able to pick up where you left off if you were already working on this SBC. For updates, please keep an eye on the @EASFCDirect channel: 

    Thanks for bearing with us while we're working on this! 

  • can u tell us a predicted time or date for it getting fixed

  • Could you mark it as unsolved because it’s not solved? don’t want it to be not solved in the future cus of any miscommunication a lot of people lost many players?

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