My son can’t play on his account on my ps5

Hey @KatieBow25 

Please give us more details about the error message that you encounter in the game and we'll see if we can help. 

Thank you. So I purchased the ultimate team edition last week. I play on my account on my ps5, and my son shares it on his account on his ps5 (both in the same house).

he has always done this with every game since the ps5 came out. He likes to play on my ps5 sometimes because it’s in the living room, so he signs in on his account and plays. But now when he signs in, he is unable to play fc24 on his account on my ps5, it says he must purchase it, can you help?

Sorry for the delayed response. Was he able to connect online on his own profile after the full game release on the 29th? 

Jag har exakt samma problem fast jag har ps4