No Pack in 89 OVR EXCHANGE

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? ninobricks
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 31/01/2024
What time did you see the bug? (HH:MM AM/PM) 23:30
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? WITHIN THE SBC MENUS 89 OVR Duplicate exchange
What happens when the bug occurs? When you submit you do not receive a pack, I’ve completed the SBC twice and not received any x51 pack
What should be happening instead? You should receive a pack into the store

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NO PACK IN OVR 89 DUPLICATE EXCHANGE