Forum Discussion

thierryderie's avatar
thierryderie
2 years ago

No reward from watching the FC PRO Season 9 - eCL

I have watched champions league knockout stage twice (18 & 19 May 2024) now on you tube for over 60 minutes but received no rewards whatsoever. It should be auto rewarded since I was rewarded when...
technical issues
EA_LeonSK's avatar
EA_LeonSK
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
2 years ago

Hey everyone, 

Please be sure you followed all the instructions listed in our EA Help Article regarding how link your EA Account to YouTube.

Also, check if you linked to the correct EA Account on YouTube and watched the event live. Indeed, you are not eligible for the rewards if you didn't watch it live.

The event has been live and will be live on the following dates:

  • 11/05 and 12/05 at 4:00 PM UTC
  • 18/05 and 19/05 at 6:00 PM UTC
  • 29/05 at  4:00 PM UTC

If you're sure you watched the events in that period, and you verified your account, but you haven't received any rewards, please share with us the following info:

  • Platform:
  • Account:
  • Events watched:
  • Date and Time you watched the Event(s): (add your TimeZone)
  • How long have you watched it (them): (hh:mm)

Thank you

thierryderie's avatar
thierryderie
2 years ago

Hi,

  • Platform: youtube via mobile phone
  • Account: youtube account - westierunner, EAsport ID - thierryderie, PS5 FC24 account - fatphotoboy
  • Events watched: 
  • 18/05 and 19/05 at 1:00 AM 
  • Date and Time you watched the Event(s): (GMT+8)
  • How long have you watched it (them): (03:19)

Attached is the screenshot evidence that i watch that day.

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