Thank you for your continued support. I am pleased to announce that Title Update #4 has been released today, and hopefully, it should address the issues you have been experiencing. Please ensure that you update your game, and kindly let me know if the issue has been fixed. Thank you.
Product: EA SPORTS FC 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your Gamertag/PSN ID/Switch ID? Clausey1998
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Playoffs
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 13/10/2023
What time did you see the bug? (HH:MM AM/PM) 11:00AM
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Get a penalty in game
What happens when the bug occurs? You are unable to see the penalty composure ring
What should be happening instead? You should be able to see the penalty ring
Product: EA SPORTS FC 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your Gamertag/PSN ID/Switch ID? Clausey1998
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 13/10/2023
What time did you see the bug? (HH:MM AM/PM) 11:00AM
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Receive a penalty and there is no ring
What happens when the bug occurs? You are unable to see the ‘composure ring’ resulting in no chance of taking the shot at the correct time with any player
What should be happening instead? A full view of the ring
