PLEASE EA SUPPORT TEAM RESPOND
whenever i play the game i plug in a controller but the game still picks up the mouse input as if im playing with the mouse. it is stuck to the center of the screen and interrupts the controller inpu...
Forum Discussion
only FC 24
EA_cuervo
Community Manager
Community ManagerAre you launching the game through Steam or the EA app?
i have it on epic so it launches both it and EA app. also tried through steam even with big picture mode on. can you please ask all the questions at once? i have tried everything your troubleshooting page says, updated windows and drivers,even checked pc health through cmd to see if something was corrupt, cleared chaces, reinstalled both EA app and the game itself and nothing. this is a problem with the game prioritizing the mouse and interrupting the controller just in your game so please, skip these questions or ask them all at once because i cant play the game. i used to use DS4windows but you banned it so now im stuck.
hello?
helloooo?
this basically sums up your support. you reply (if even that) once and disappear. please respond or move me forward to someone who can.
- EA_cuervo
I totally get where you're coming from. It can be frustrating when you're looking for help and feel like you're not getting the support you need.
Just so you know, the EA Forums are mainly a space for players to help each other out. It's a community-driven place where folks share tips, solutions, and experiences. Community Managers do jump in sometimes, especially when there's a bigger issue or update to share, but they’re not always able to respond to every post.
If you haven’t already, please note that you can contact EA Help for one-to-one support: https://help.ea.com/en/
there is no option that fits this topic other than report a bug and then i dont get a response back. there is no email address to contact, no chat, nothing that can help just open a general ticket that gives a response in a no reply email. this is the only other place to get help so please stop ignoring the topic and help me. the last response from you was 4 days ago asking a basic question. ask away the other questions or direct me to someone in this forum that can.
