Pro Clubs Play Off Games Not Counting

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About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,566 PostsLatest Activity: 57 minutes ago

Recent Discussions

I do mistake
Solved
57 minutes ago
0HisokaMorow
Can’t access online features
2 hours ago
mikkellauesen
My game is stuck on THIS SOFTWARE CANNOT BE USED AT THE SAME TIME AS THE GAME
8 hours ago
franky_nihal
FC games support in Linux
11 hours ago
KC_13579015
Screen error in the game
13 hours ago
EsMarlos

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This means we are unable to finish the playoff season and and wont ...","body@stringLength":"650","rawBody":"

Played 4x Playoff games on pro clubs, which we have won, only to be met with an error and getting disconnected from the EA servers. This means we are unable to finish the playoff season and and wont get the rewards we were aiming for. The worst part is that the wins are showing on the Calendar in the bottom left of the Clubs screen, but not on the playoff results section.

Error reads:

\"There was a problem communicating with the EA Servers. You will be returned to the FC Main Menu. Please try again.\"

Has anyone else had this issue?

And is there any chance of these points getting added retrospectively?

","kudosSumWeight":38,"postTime":"2024-02-01T22:10:13.959Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical issues","time":"2024-07-13T01:00:02.291+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7870905_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":20303},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Error reads:

\"There was a problem communicating with the EA Servers. You will be returned to the FC Main Menu. Please try again.\"

Has anyone else had this issue?

And is there any chance of these points getting added retrospectively?

"},"Conversation:conversation:7870905":{"__typename":"Conversation","id":"conversation:7870905","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7870905"},"lastPostingActivityTime":"2024-02-06T20:20:24.313Z","lastPostTime":"2024-02-06T20:20:24.313Z","unreadReplyCount":149,"isSubscribed":false},"ModerationData:moderation_data:7870905":{"__typename":"ModerationData","id":"moderation_data:7870905","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7870905_1":{"__typename":"Revision","id":"revision:7870905_1","lastEditTime":"2024-02-01T22:10:13.959Z"},"ForumReplyMessage:message:7870925":{"__typename":"ForumReplyMessage","id":"message:7870925","conversation":{"__ref":"Conversation:conversation:7870905"},"author":{"__ref":"User:user:4202310"},"revisionNum":1,"uid":7870925,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"subject":"Re: Pro Clubs Play Off Games Not Counting","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7870925"},"parent":{"__ref":"ForumReplyMessage:message:7870924"},"body":"

We have exactly the same. See my topic with pictures.

https://answers.ea.com/t5/Bug-Reports/Pro-clubs-rewards/m-p/13453921#M29690

","body@stringLength":"301","rawBody":"

We have exactly the same. See my topic with pictures.

https://answers.ea.com/t5/Bug-Reports/Pro-clubs-rewards/m-p/13453921#M29690

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We are playing playoffs we are playing the game. And the game is finishing then we all get one error ea servers cannot respond i couldnt remember right now. Then we are sent to the main menu by the game. Then we are going clubs and our match were not counted. I added the calendar on attachments. Pls fix this EA. Our clubs name is Gebzespor FK

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Bei uns ist das selbe Problem aufgetreten, haben nach Kalenderanzeige 17 Spiele gemacht bewertet wurden nach Palyoffanzeige 10 Spiele 6 Siege 4 Niederlagen waren 18 Punkte, bei der Abrechnung wurden 0 Punkte bewertet. Unser Verein Sk Athletik Wien

Bitte um Behebung des Problems trifft 5 Personen

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Bitte um Behebung des Problems trifft 5 Personen

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