Forum Discussion

tiagoharris's avatar
tiagoharris
2 years ago
Solved

PS5 - Can't connect to EA servers for more than 5 days

Hello all, I simply can't connect to EA servers for more than 5 days by now. It is happening with both FC24 and Fifa 2022, which are the games I have installed on my PS5. I've tried every troublesh...
technical issues
  • tiagoharris's avatar
    tiagoharris
    2 years ago

    Hi! Don't know why, but it started working again yesterday. 

    Anyway, thanks for your help.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @tiagoharris 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • tiagoharris's avatar
    tiagoharris
    2 years ago

    Hi! Thanks for your reply. I already did that as well. Unfortunately, I'm getting the same error.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @tiagoharris 

      Thanks for trying. As a test, try switching your connection to use a mobile hotspot. Let me know if that works or not. 

      • tiagoharris's avatar
        tiagoharris
        2 years ago

        I did that as well. Same error.

        I already cleared cache and re-created the console's database at security mode, but that didn't fix it too.

About FC 24 Technical Issues & Bugs

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