Forum Discussion

tiagoharris's avatar
tiagoharris
2 years ago
Solved

PS5 - Can't connect to EA servers for more than 5 days

Hello all, I simply can't connect to EA servers for more than 5 days by now. It is happening with both FC24 and Fifa 2022, which are the games I have installed on my PS5. I've tried every troublesh...
technical issues
  • tiagoharris's avatar
    tiagoharris
    2 years ago

    Hi! Don't know why, but it started working again yesterday. 

    Anyway, thanks for your help.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@tiagoharris 

Try deleting the personal saved data for FC 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate FC 24 and delete the saved data.

Also, are you wired to a router that is not also your modem? Most ISPs these days supply a combo modem/router, but if you have a separate router, try plugging straight into the modem instead as a test.

tiagoharris's avatar
tiagoharris
2 years ago

- deleted local data, same error

- tried to use my modem directly, but PS5 couldn't connect to it. I could try to use PPPoe creds, but ISP won't reveal them to me.

so I'm stuck...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @tiagoharris 

    Have you tried using a different PSN ID? That would help narrow this down to an account issue if that works.

    • tiagoharris's avatar
      tiagoharris
      2 years ago

      I haven't - how can I create a new PSN id?

About FC 24 Technical Issues & Bugs

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