Forum Discussion

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Disconnected While Playing Champs

@J2OJan Hey, that is a pretty generic error sadly and unless it says something like the opponent quit on you, we would end up treating this as a network issue (not a connection issue). There are too many reasons why that error happens to narrow down without specifics.

We would be more than happy to troubleshoot that with you to see if we can prevent it from happening again, but without a more specific error message, it can be a tad more difficult to pinpoint down why it happens.

2 Replies

  • J2OJan's avatar
    J2OJan
    2 years ago

    it said "the ea servers are unable to process your request at the current momment.please try again" and then it kicked me off ultimate team and then i tried to load back into ultimate team and it said "the football ultimate team service is currently expecting a high volume of server traffic.please try again".all i want is to get my win that i should of got

    (cm edit - removed caps)

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @J2OJan I understand that you would like the win. That I am afraid is not something we have the ability to grant to players. We can assist in troubleshooting the main issue of you being disconnected, but there would not be any type of grants for wins or anything like that to the account.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,773 PostsLatest Activity: 2 hours ago