Re: ea fc 24 account hacked

The live chat will not work for some reason it just sends a message

I have had this exact issue over nignt, EA help have directed me here so you can further escalate this

My emails ect are all secure, just my EA account that has been hacked No tradable items left in club, transfer list cleared about 5/600k minimum disappeared over night 

This happened to me just last night, straight onto ea live chat to help resolve but all they ended up doing is resetting my password which i told them i had already done. Its very dissapointing when ea doesnt listen to what you tell them. People/the supporters of these games spend there hard earned money to enhoy and relax and also spend money in game just keep getting crapped on and ea are prepaired not to do anything and close the case to say its resolved. I left everything how i found it they even somehow managed to sell cards which said untradeable. All my sellable players going and over 400k in coins. Never been so dissapointednin ea as seeing all the people its happend too and you wont get them back to what they had. Sad really when the people are the ones keep on buying your games. 

Same here had my account hacked, lost 250k+ and left with a sanction on my account, multiple live chats and have been denied every single time. Nothing given back to me, sanction won’t be lifted and they haven’t even gave a proper reason as to why they won’t be doing this, every time just saying I’ve broken the terms of service even though you can clearly see a login from the Philippines that wasn’t me. It’s an absolute joke. 

Same here , my account hacked,  lost about 700k+ coin and they sold my all tradeable player, i saved 120-130 player pack for TOTY players.. they opened the good ones. and just quicksell or idk  cuz i dont have new players.. i tried to talk with EA  in live chat  ( waiting time was 1-2 min ) and 4 hours later when i wasn't at pc they write me... but didn't replied to my masseges..

SU_KS  i stop to play if  EA won't give me back my coins, players, and players pack.. 

 I spend more then 120 hour to collect these coins, player, players pack.. i dont spend real money on it cuz i can't so i spend much time for collect .. did all objectives etc.. hard work for me  and EA say : i cant help... ofc  ..... 

What’s crazy is that this happened to a friend of mine. Packs mbappe out of a wee players pack. Sells for 13 million on transfer market. Buys a few players to strengthen his squad. Get a spam message from eanadir. Eventually had his account hacked. All his players that were bought were sold and used to re open packs through the store. My friend contacts EA via live chat looking for help. They lockout his account to investigate and somehow they ban him for violating rules. Like WTF!!! That makes 0 sense. How do you ban someone completely from playing the game when he’s the one asking for help.