EA_Aljo
Community Manager
Community ManagerRe: EA FC 24 Not Launching after Splash Screen
It could be a firewall issue. Try adding FC 24 as an exception to your security software.
Forum Discussion
261 Replies
- @EA_Aljo appreciate the suggestion but it is not a firewall issue. I have tried this as well as disabling the firewall completely.
Still does not load any further than splashscreen It is not working! EA, I am trying to log in to the game for more than 10 hours, I want to play the game I payed for! Still not a proper solution to the issue mentioned multiple times in this forum today...
Any fixes for this? It's widespread so unlikely an individual configuration and it's not acceptable for a game to require all those steps on the user end.
Does not work
- EA_Aljo
I also merged another thread on this issue so we could keep these reports together.
On PC
- @EA_Aljo Yeap, I've tried every wat you propose, still no.(PC, ssd, 3 disk)
PC- EA Play Pro
3 x SSD
Multiple Repairs not worked so far.
Dxdiag shows stable Directx
Drivers at the most up to date
Hardware very capable.
- @aBhrsen one on one situation
Guys whats your GPU? Mine is AMD Rx7600
- @pstrzelecki00 i7 12700kf
keep us updated if a fix comes. currently i need to spend time on webapp since some staff cant seem to fix the problem.
- @EA_Aljo On PC, purchased in EA app; tried all fixes and didn't work. Tried Running [EAAntiCheat.GameServiceLauncher.exe] and got error message saying "EA app is not installed, and is required to play your game. Please reinstall EA app". Tried reinstalling EA app AND FC24, the error is still there.
For everyone else, do you also get this message when trying to launch the anticheat launcher? The problem with FIFA23 last year was in the anti-cheats so I assume it could be that again. - @pstrzelecki00 mine too
No sign of anti-cheat for me. Seems related to GPU/Drivers/DirectX in some form.
GPU: 4090
CPU: 13900K
- @andrewzhang0112 If I try and run the anti cheat exe separately I get the error yes. But if I run the FC24.exe I get no error just the splash screen
ok just to be sure is every1 still talking about the main issue. anticheat pops up then we get back to ea app again
I purchased FC24 with play pro. All my games from EA works fine, other games too. But FC 24 still did not. Tried everything, clear Cache of EA-App, reinstalled it, also the game itself. Nothing helped. Finally reset Windows. Installed everything and FC 24 runs fine. Shame on you EA that i had to do this
My issue doesn't appear to be Anti-Cheat, it happens when connecting to EA servers I receive a GetDeviceRemoved error and the game crashes out before getting into the game.
I believe that was the initial issue for this thread.
- @Rednosetiger we should not need to reset windows. that just seems stupid
