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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: EAFC 24 closes after trying to connect to ea server Xbox X

@LukahhOG 

I know this sounds weird, but do you have a custom gamerpic for your Xbox account? If so, can you try using a default one? I've seen this cause some odd behavior in the past.

4 Replies

  • @EA_Aljo I did as it happens, however I have changed it to a default and tried the other steps prior as well and still ran into the same issue.
  • @EA_Aljo

    Here are the solutions I have tried:
    - Power Cycle on Router/Modem and Console.
    - Delete saved game files/data from console only.
    - Tried using another account.
    - Cleared the MAC address and changed the IPV4 & IPV6 to google standard (8,8,8,8) & (8,8,4,4).
    - Changed my account gamer picture to a default image.
    - Reset the console whilst keeping games and apps.
    - Uninstalled EA FC24 and reinstalled.
    - Tried to launch in offline mode.
    - Cleared cache and persistent storage.
    - Tried using mobile hotspot to see if issue persisted.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @LukahhOG 

    At this point, I'm out of ideas. I'd like you to contact an advisor by opening a case here. They may have some other suggestions. Thank you.

About FC 24 Technical Issues & Bugs

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