Forum Discussion

BanditgreyWolf's avatar
BanditgreyWolf
12 months ago
Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    12 months ago

    Hey all,

    We got confirmation from our Team that the issue is now fixed. 

    We want to thank you all for the examples provided and your patience.

    LeonSK

Alhsani911's avatar
Alhsani911
12 months ago

every time i open a pack am getting logged out , tried web companion and mobile app . 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 months ago
    Hey @Alhsani911,

    Are you getting any error messages? If so, what do they say?

    What platform do you play on, by the way?
    • Alhsani911's avatar
      Alhsani911
      12 months ago

      Am on PS5 , here is the error that appears

      • sithlord99's avatar
        sithlord99
        12 months ago

        Yeah me too.

        I’m on Xbox 

    • LetsPlay75's avatar
      LetsPlay75
      Seasoned Vanguard
      12 months ago

      Hi,


      Its happening on the companion app and web app. It says login server is unavailable and kicks you out and you login again to see your pack in unassigned.

    • Freekyeight's avatar
      Freekyeight
      12 months ago
      @EA_QueenBee still not fixed while using the webapp, adding the pre-order popup is probably part of the issue because it was working fine before that
  • Ki3r4nM95's avatar
    Ki3r4nM95
    12 months ago

    Im getting the same. Apparently its because of people using snipe bots which surely isnt true because iv never used one.

  • rohamaher's avatar
    rohamaher
    New Rookie
    12 months ago
    @Alhsani911 Same issue, plus, it seems like it had affected the pack weight, it's worse than ever.
  • RYANMULLAN15's avatar
    RYANMULLAN15
    12 months ago

    Same here, I have to re enter my email and password every time too. Didn't have an issue yesterday just noticed today.

    • lllIIlMadridLou's avatar
      lllIIlMadridLou
      12 months ago

      Same issue. Started around 930pm last night for me / pacific time 

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,759 PostsLatest Activity: 5 hours ago