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- EA_Barry2 years ago
Community Manager
These steps should help you guys:
- Make sure your display is connected to your GPU and not the motherboard video output
- Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair
- Download and install all available Windows Updates
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
Hi, tbf i had done every one of those but none of those worked. I had a crash on my pc the other day because my ram isn't very good so i changed the positions from 1 and 3 to 2 and 4 and I don't think my pc liked that switch so I have now switched it back and everything is completely fine.
I've done the above and still get it. I even reverted back to the old driver as well just in case it was that but it wasn't. Literally I play one game on any mode half way through the 2nd half the audio just pops from that point onwards the crowd/ commentary everything crackles and my cpu and gpu goes up to 80/90 percent. My rig is 5800x AMD 32gb Nvidia 2070. Had no problems since this update.
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