Re: NOT GETTING VERIFICATION CODE

Hi @fabiozhm, @e94eb9f512f17631, and @DubLdubya, 

If the verification codes aren't coming through, a back-up code can be used in it's place in a pickle. If you don't have those stored somewhere, no worries! Our support team can look into it for you and help route the codes through to another email for example.

Use these steps to reach them: 

1. On PC, click: https://help.ea.com/en/contact-us/
2. Search and select 'EA App' in the search bar.
3. In the menu on the left, click 'Manage my account'
4. Followed by 'I need help logging into my account'. 

This should help a contact option appear by bringing you to a new page that looks like this:

Look for the heading called 'Still need help' and select from the contact options that appear. For example, I get the option to get in touch via live chat when I follow those steps.

- EA_Lanna