Forum Discussion

Re: Server issues

@xxmr11clutchxx If you're still running into this same error can we try setting a different DNS on your console to see if that makes any difference at all? I've seen similar situations in the past, and using a different DNS can sometimes help.

1. Go to the PS5’s home screen and click on Settings.
2. Click on the Network option.
3. Navigate to Setup Internet Connection.
4. Pick Wi-Fi or LAN cable.
5. Select Automatic, Manual, and PPPoE, and then click on the Automatic button to continue.
6. Specify the DHCP hostname.
7. Select Manual. You’ll be able to manually input the DNS.
7. Enter the Primary DNS in the Primary DNS field.

Use 8.8.8.8 as your Primary DNS and 8.8.4.4 as your Secondary DNS there.

4 Replies

  • Davscott7's avatar
    Davscott7
    2 years ago
    Did this work for anyone ? Still having the same issues and only on the PS5 version too, the PS4 version work’s absolutely fine.

    You said specify the DHCP host name, it won’t let you continue with that stage as you actually have to input a host name could you clarify more please, cheers
  • Heman_Superman's avatar
    Heman_Superman
    Seasoned Ace
    2 years ago
    @Davscott7 For the PS4, please follow these steps:.

    1. Go to Settings > Network > Setup internet connection
    2. Choose your connection type (Wifi/LAN, LAN is much faster).
    3. Choose Custom setup
    4. Choose Automatic IP address settings
    5. Do Not Specify DHCP Hostname
    6. DNS Settings, choose Manual
    Use 8.8.8.8 as your Primary DNS and 8.8.4.4 as your Secondary DNS there.
    7. Enter your Primary and Secondary DNS to test
    8. Automatic MTU Settings
    9. Proxy Server Do not use
    10. Then choose Test Internet Connection once setup is complete
  • Davscott7's avatar
    Davscott7
    2 years ago
    @Heman_Superman Appreciate the reply and response mate, the PS4 version works absolutely fine I can sit on it for hours on my PS5 console and don’t get kicked out of servers or lagg or anything. It’s only when I try play the PS5 version on exactly the same console on exactly the same account I start getting the issues. I can be online on the FUT hub for anything from 10 seconds to 10 minutes each time kicking me out of the game and having to reload, it’s not a ISP issue it’s not a faulty console issue it has to be a problem with the game. Never had any issue with any fifas but the PS5 version of this one is just not happening at the min, appreciate the help anyway and if you find any other solutions please message @Heman_Superman

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