Re: Unable to verify identity

Hello @lightingbolt228 

If the verification code to get logged into your account isn't come through for you, you'll need to contact the live support team so they can look into this further and see what's going on- here on AHQ, we don't have access to your account details to help with any login issues. 

Please contact live support by submitting a help request here so they can investigate into this further with you.