Rivals match instant disconnect
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. Windows 10, PC
What is your Gamertag/PSN ID/Switch ID? raul93-fan
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/25/2023
What time did you see the bug? (HH:MM AM/PM) 06:00 PM
What is your time zone? CET - GMT+02:00
How often does the bug occur? All the time
Steps: How can we find the bug ourselves? Try to play a division rivals match
What happens when the bug occurs? I am able to see the opponent's team, and get disconnected prior to the match start with the message that the "connection has been lost", more than 5 matches in a row.
What should be happening instead? I should be able to play the game
Additional description:
I am currently having issues trying to play Rivals matches. I've recently upgraded my left back with one of the evolutions, and as soon as I try to play rivals, the match loads in, I can see the opponent's team and I instantly get the message that the connection has been lost. I lose my contracts and am unable to play.
If I remove him from the team (starting 11 + subs), I am able to start a match. Did I grind the wins and evo lounge matches for nothing?
Please advise what to do next.