Forum Discussion

DangerDays11's avatar
DangerDays11
2 years ago
Solved

Still cant access Volta - Couldnt play in Fifa 23 either

Product: EA SPORTS FC 24 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your Gamertag/PSN ID/Switch ID? Danger Days 11 Which mode has this happened in?...
bug
  • DangerDays11's avatar
    DangerDays11
    2 years ago

    It appears that EA has done something server side that has resolved this issue. It also appears to have fixed the issue on previous Fifas.

    Thankyou for finally resolving this EA.

StrikeNVII's avatar
StrikeNVII
2 years ago

Just gotta all keep posting on this thread and raising the problem any way we can until they acknowledge it and give us some feedback 🤷‍♂️

Claudio_10_Juve's avatar
Claudio_10_Juve
2 years ago

I have the same Problem.

Hopefully they will fix it soon.

  • BondOO7xbl's avatar
    BondOO7xbl
    2 years ago

    Same issue here. Both in FIFA 23 Xbox One and Series X versions as well as Series X version of FC24. Other accounts on the same console work fine so its clearly an account issue that needs addressing.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hey all, if seeing this issue can you share the following:

      • Have you ever had a ban from EA?
      • What troubleshooting you have tried?
      • If you create a new account can you play there?
      • Platform

      Darko

      • SIMONUTD1986's avatar
        SIMONUTD1986
        2 years ago

        Never had ban from ea and tried  reinstalled both fifa 23 and eafc 24. Ive clear clache ive tried loading though clubs. Deleting local saved data reset home network. Other profiles works on xbox tried x/s version and old gen same problem

    • ramazzottel's avatar
      ramazzottel
      Seasoned Rookie
      2 years ago
      @BondOO7xbl Same here! I wonder if they ever fix it. I doubt it.

      I opened a case on their help page. The joke is that today I got the following email:

      Hello,

      We wanted to check and see how things were going after we provided you more information about your recent request.

      We’re happy to help if you still need us. You can review and update this issue from the My Cases page.

      If the issue has since been resolved, you won’t have to do anything further.

      Do you have another question? Visit EA Help and browse our Topics, or get help from the player community on Answer HQ.

      Thanks,
      The EA Customer Experience Team

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