Forum Discussion
@EA_Darko
Have you ever had a ban from EA?
- Never
What troubleshooting you have tried?
- This happened suddenly at FIFA23 while I can play at least one month at Volta, and after that it suddenly can't load Volta and kick me out (It will show the avatar without any loading animation at bottom).
At EAS FC 24, I can go into Volta for the 1st time, after create an avatar and everything looks good. However, i noticed that the game will imported the FIFA 23 avatar and after that, i can't go into Volta with same issue as FIFA 23.
If you create a new account can you play there?
- I can play normally for other account at Volta mode. And no issue for FIFA 22 volta for my main account. I suspect it's something related to avatar setting (not sure which part) as the FIFA 22 Volta avatar is not the same as FIFA 23.
Platform
- Xbox Series X
Gamertag / EA acount
Xbox - lfcjohn
EA - lfcjohn618
@EA_DarkoThank you for responding to us all
I've never had a ban
Every single piece of troubleshooting available. Hours and hours on Web aswell as Troubleshooting pages. Other forums looking for solutions but left on deaf ears Been trying since April-May time. I got told it was an outfit after the WC and when I got into volta the one time I changed my clothes back to the starter clothes and since then been unable to go into volta and it's now on FC24
I have loaded up another profile and onto volta just fine on the same xbox and same connection, so yeah i can play on alts on the same console
console: Xbox Series X and Xbox One
Gamer tag: MrAnimeGuy
EA Account: xTTx_v_ReMiX
- 2 years ago
Cheers for replying @EA_Darko!
- Have you ever had a ban from EA? - Never had a ban
- What troubleshooting you have tried? - Reinstalled game, accessed from mobile hotspot, cleared cache on console
- If you create a new account can you play there? - Yes other accounts work fine
- Platform? - Xbox Series X
- Xbox Gamertag: Strike NVII
- EA Account: StrikeNVII
That's interesting, only Xbox players having this issue?
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